Rhino Restoration of GeorgiaRhino Restoration of Georgia

Roofing Contractor - Marietta, GA

Insurance Claim Assistance in Marietta, GA.

Insurance claim assistance in Marietta, GA from a roofing contractor who knows the system. We meet your adjuster on the roof, document the damage with photos and chalk-marking, and speak Xactimate so the settlement reflects what the work actually costs.

When folks call us

Sound familiar?

  • 01

    Storm or hail came through and you're not sure how to file.

  • 02

    Adjuster denied your claim and you think they missed damage.

  • 03

    Settlement is less than what real local roofers will quote.

  • 04

    Need a contractor's report to support a re-inspection request.

  • 05

    First time filing a homeowner's claim and overwhelmed by the process.

How we handle it

Our approach.

01

Pre-claim inspection

We climb the roof first, document everything, and tell you whether you have a real claim. We don't push you to file what isn't there.

02

Meet the adjuster on the roof

Adjusters miss damage from the ground. We're up there with them, pointing things out, with photo evidence in hand.

03

Xactimate-aligned scope

We write our scope to match the adjuster's estimating software. Less back-and-forth, faster settlement, fair pricing.

Insurance Claim Assistance for Roof Damage in Marietta, GA

Roof insurance claims are won or lost on documentation. A well-documented claim with proper photographs, accurate scope, and Xactimate-aligned line items gets paid fairly. A claim filed without good documentation gets underpaid or denied. We don't file claims for you (Georgia regulates that under the public adjuster license, which we don't hold), but we provide the contractor documentation that makes your claim defensible.

We assist with insurance claims for storm damage, hail, wind, and tree damage to roofs across Marietta, GA and Cobb County. Free inspection, full photo report, scope writing, and adjuster meeting included.

What We Do During Insurance Claim Assistance

Pre-claim damage inspection

Before you call your carrier, we climb the roof and document everything. Storm date if known, hail size if there are hits, wind direction and damage pattern, full photo coverage of every affected area. You get the report. You decide whether to file.

Honest assessment of whether to file

We tell you straight whether the damage is real and worth filing. If you've got cosmetic granule loss from age but no actual storm damage, we say so. Filing claims that get denied counts against your loss history and can affect future premiums. We'd rather lose the job than see you waste a claim.

Adjuster meeting

When the adjuster comes out, we're on the roof with them. We walk through every documented area, answer their questions, and provide the photographs supporting our findings. Adjusters appreciate working with a contractor who has the file in hand.

Scope writing aligned with Xactimate

Insurance carriers price claims using Xactimate, the standard insurance estimating software. We write our scope to match Xactimate line items and pricing for Cobb County. The settlement covers the work properly the first time.

Supplement support if items are missed

If the carrier underpays a line item or misses something during their inspection, we document it with photos and provide written supplement justification. You request the supplement through your carrier, we provide the back-up.

What We Don't Do (and Why)

We don't act as your public adjuster. We don't negotiate with the carrier on your behalf. We don't promise to get your claim approved. Those activities require a Georgia public adjuster license we don't hold. Roofers who advertise these services without the license are operating outside the law and can leave you exposed if the claim ever gets disputed.

We also don't inflate scope to cover your deductible, manufacture damage that isn't there, or coach you on what to tell your carrier. Insurance fraud is a felony in Georgia and we don't put your homeowner's policy at risk.

What Insurance Will and Won't Cover

Generally covered

Sudden physical damage from storms, hail, wind, fallen trees, and accidental impact. Emergency mitigation like tarping. Code-required upgrades during repair on policies with code coverage.

Generally not covered

Normal wear and aging, gradual leaks, mold from long-term moisture, cosmetic-only damage on shingles still functioning correctly. Pre-existing damage from a prior storm you didn't file on within the statute.

The One-Year Statute of Limitations

Most homeowner policies in Georgia require storm damage claims to be filed within one year of the storm date. After that, the carrier can deny based on timing alone. If you suspect storm damage from any of the spring or fall storms in the last year and haven't filed, get an inspection now while there's still time.

What This Service Costs You

Nothing. Inspection, documentation, adjuster meeting, scope writing, and supplement support are all included when we do the resulting roof work. There's no separate fee for insurance claim assistance.

Get a Free Insurance Damage Inspection

Call (678) 720-3565 or use the contact form. Free inspection within 48 hours across Cobb County. Honest assessment, full photo report, no pressure.

Common questions

Frequently asked.

Do you handle the claim for me?+

We don't file the claim or negotiate as your public adjuster. We provide the contractor documentation that supports your claim and meet the adjuster on site.

Should I file before or after meeting with you?+

Usually after. We can confirm there's real damage worth filing, which protects your claim history and rates.

What if my claim was already denied?+

We can document for a re-inspection request. Many denials are overturned with proper photos, chalk-marking, and a contractor walk-through.

How long does the process take?+

Typically 2 to 6 weeks from filing to first check, longer if there's a re-inspection. We work on your timeline once funds are released.

Will my premiums go up?+

In Georgia, a single legitimate weather claim usually doesn't change rates. Multiple claims in a short window can. We'll be honest about whether to file.

Free estimate

Tell us about
your project.

Hours

Mon – Sat · 7am – 7pm

Emergency tarp service 24/7

Address

4016 Canton Rd, Marietta, GA 30066

Family-owned, local, honest

Got a claim or need to file?

Free pre-claim roof inspection. We tell you straight whether to file.